The UK’s top 5 most popular cities have been announced, showcasing the country’s most beloved urban destinations as ranked by impartial, unbiased data derived from online reviews and scores.
This unique ranking is based solely on customer feedback directly from OTAs: Google, TripAdvisor, Viator, GetYourGuide, Expedia, Tiqets and Klook; therefore ensuring an authentic reflection of traveler preferences. By prioritizing customer satisfaction—considered the most critical key performance indicator (KPI) by leading tour operators—the ranking highlights the cities that resonate most with visitors.
1. London with 2 500 000 online reviews and a 4.5 score
London ranks as the UK’s most popular city, captivating global travelers with its unparalleled mix of history, culture, and modernity. Known for landmarks like Buckingham Palace, the Tower of London, Big Ben, and the British Museum, the city offers diverse neighborhoods—from artistic Soho to vibrant Notting Hill. As a world center for finance, fashion, arts, and culture, London’s iconic appeal is amplified by customer reviews praising its accessibility, sightseeing opportunities, and rich cultural experiences.
2. Manchester with 206 000 online reviews and a 4.5 score
In second place, Manchester stands out for its industrial heritage and contemporary cultural vibrancy. Recognized as the birthplace of the Industrial Revolution, Manchester balances historical charm with a dynamic modern arts and music scene. Tourists have highlighted its football legacy, home to Manchester United and Manchester City, along with its lively Northern Quarter, known for its street art and independent cafes. Customer feedback consistently celebrates Manchester’s authentic character and artistic energy.
3. Liverpool with 190 000 online reviews and a 4.5 score
Liverpool ranks third, celebrated for its music, maritime history, and lively sports culture. As the birthplace of The Beatles, Liverpool attracts fans to sites like The Cavern Club and the Beatles Story museum, while its UNESCO-listed waterfront, featuring the Royal Albert Dock, remains a favorite for its historic and cultural offerings. Customer reviews frequently praise Liverpool’s welcoming atmosphere, rich history, and the passion of its football scene with Liverpool FC and Everton FC.
4. York with 148 000 online reviews and a 4.5 score
In fourth place is York, one of the UK’s most picturesque and historic cities. Founded by the Romans and influenced by Viking heritage, York enchants visitors with its well-preserved medieval walls, narrow cobblestone streets, and the awe-inspiring York Minster. Visitors also flock to The Shambles, a medieval street lined with charming shops, and attractions like the Jorvik Viking Centre. Online reviews consistently highlight York’s ability to transport travelers back in time, capturing its unique blend of historical charm and warmth.
5. Leeds with 94 000 online reviews and a 4.5 score
Fifth on the list is Leeds, a dynamic city known for its shopping, vibrant nightlife, and bustling student population. With a mix of Victorian architecture and modern redevelopment, Leeds offers varied shopping experiences, from the luxurious Victoria Leeds to independent boutiques in the Corn Exchange. Leeds also draws food lovers and serves as a gateway to the scenic Yorkshire Dales. Positive reviews frequently commend the city’s blend of urban energy and countryside access, making it a versatile favorite.
This ranking is derived from verified customer feedback and online ratings, underscoring the UK’s top five cities based on traveler satisfaction. This data was powered by TourReview. “Each city offers a unique experience—from London’s world-renowned attractions to the historic charm of York—providing something for every visitor to enjoy. These cities continue to inspire, shaped by the voice of the travelers who know them best”, confirms Juana Muro, COO of TourReview.