Change through feedback: how to profit from online reviews as a tour operator
Feedback and reviews, they tell you the most important data for your business. They show you the most important KPI, the customer’s voice. Feedback shouldn’t be taken personally, it is just a comment on the client’s experience that could help you grow, hence the importance of online reviews. Based on their opinions about what they […]
How to optimize your TripAdvisor presence as a tour operator
Online Travel Agencies usually have very high commissions, however they offer an ensured flow of constant reservations and a much wider range of opportunities. TripAdvisor is one of the most popular platforms and it works worldwide, which is why it has around 160 million visitors each month, according to Statista. This makes it a great […]