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Finalists Announced: 2024 North American Arival TourReview Spotlight Awards

With the second North American edition of the Arival TourReview Spotlight Awards around the corner, we’re excited to announce the top 10 finalists for each category and size segment here! In partnership with Arival, a leading voice and community for the tourism industry, we created the Arival TourReview Spotlight Awards to recognize the efforts that […]

Online Travel Agencies for Tour Operators and Review Collection: Pros and Cons

Online Travel Agencies and Review Collection

In the dynamic world of travel, tour operators face constant challenges in managing their online reputation and ensuring customer satisfaction. The rise of Online Travel Agencies (OTAs) like TripAdvisor, Viator, and GetYourGuide has revolutionized the way customers book tours and leave reviews. However, relying solely on OTAs for online reviews has its advantages and disadvantages. […]

Efficient Surveys for Tour Operators: Enhancing Customer Satisfaction

In the competitive world of tour operations, understanding and ensuring customer satisfaction is crucial. However, lengthy surveys can be tedious for customers who are reluctant to spend time on extensive feedback forms. The key is to strike a balance between gathering comprehensive feedback and maintaining a short and quick survey process. Here’s how tour operators […]

Summer Value-adds for Tour Operators: Maximizing Summer Fun

Summer added values for Tour Operators

Summer is the peak season for travel, and as a tour operator, offering unique and thoughtful value-added services can greatly enhance your customers’ experiences and in turn, your online reviews. Summer trips tend to be longer trips with more complex itineraries, so they are likely to have the most tours booked per tourist. Curating your […]

Understanding the Psychology of Reviews for Tour Operators

The Psychology of Reviews

In the ever-evolving travel industry, tour operators play a crucial role in shaping unforgettable journeys for modern travelers. Amidst the digital revolution, online reviews have become a powerful tool for shaping perceptions and driving consumer engagement. Understanding the psychology behind reviews is essential for tour operators aiming to optimize their online presence and build a […]

Best value travel destinations in the Middle East

Tourism in the Middle East

The Middle East has a lot to offer to travelers all around the globe, thanks to its deep history, culture, and natural beauty with various ancient wonders and modern marvels to explore. The Middle East has an array of destinations that will captivate your imagination and ignite your spirit of adventure. If you’re a discerning […]

The impact of reviews and review collection on tour operator branding and marketing

Impact of review collection for tour operators

In today’s digital age, the influence of online reviews goes way beyond just ratings. For tour operators, harnessing the power of reviews and mastering review collection can make a big impact on branding, marketing, and ultimately, bookings. Let’s dive into how online reviews shape the tourism industry landscape and present some great marketing opportunities for […]

Cultural Immersion: A Guide to Respectful Travel in the Middle East

Cultural immersion in the Middle East

The Middle East is a tapestry of vibrant cultures, ancient traditions, and warm hospitality, beckoning travelers seeking authentic experiences. As you embark on a journey to explore this rich region, it’s crucial to navigate with respect for its diverse customs, dress codes, and rituals. An effective strategy of a tour operator to implement respectful tourism […]

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