About Us
Unleashing innovation and customer satisfaction.
About Us
Welcome to a technology for Tour Operators
Review Master by TourReview® is a revolutionary technological platform that helps to manage online reviews from all major platforms in one place. Our software is purpose-built to solve the common problem of fragmented review data, and to empower businesses to use customer feedback to improve their services and increase sales.
TourReview® provides a single, easy-to-use dashboard where companies can view, analyze, and export their data. With powerful business intelligence and artificial intelligence capabilities, the Review Master makes it easy to identify trends, spot potential problems, and measure the impact of review management efforts.
TourReview® is a travel tech company created in 2023 in Madrid, Spain. It is a company led and managed by professional women of the industry with the mission of empowering businesses through the management of online reviews and online reputation.
By using TourReview®’s software, you can:
- Save time and effort by managing all their reviews in one place.
- Get a holistic view of their customer satisfaction levels.
- Identify areas for improvement and make data-driven decisions.
- Respond to reviews promptly and professionally.
- Improve their online reputation and increase sales.
The Review Master is the perfect solution for businesses of all sizes, from small to large enterprises. With our affordable pricing and easy-to-use interface, there’s no reason not to start using TourReview®’s software today to improve your customer satisfaction and grow your business.
Meet our team
Frequently Asked Questions (FAQ)
In the dashboard, you’ll find all the reviews that users have left for you on various online platforms. Additionally, you can access your overall CSAT (Customer Satisfaction) score and know how many promoters and detractors you have. You can apply various filters to this information to view it within different time frames and for specific tours. Moreover, you’ll have access to reports on the performance and evolution of your reviews, geolocations, and the best part is that you can schedule reports to recieve them directly to your email.
The price includes both the content and the analytics available on the dashboards. Choosing your plan is based on the number of tours or activities you want to analyze, destinations, and the number of reports you’d like to have. For more information on pricing, you can check here.
This are some of the platforms you will be able to manage with TourReview Report:
- TripAdvisor
- Viator
- Expedia
- GetYourGuide
- Klook
- Tiqets
- Civitatis
- Musement
- Headout
If you encounter any issues on the dashboard or in the received reports, please don’t hesitate to contact us at info@tourreview.com with as many details as possible to help us understand the problem better. We will resolve it as quickly as possible.
Absolutely! In order to cancel your subscription you have to contact us to info@tourreview.com
To start working with TourReview, you can make payments using both credit/debit cards and Revolut Pay. We offer these convenient payment options to cater to your preferences and ensure a smooth and secure payment process.
Your invoice ticket will be sent directly to the email you have provided. If you don’t see it, please check your spam folder or contact us. Likewise, if you wish to change the email where invoices are sent, go to your profile tab and click on “edit.”
