The TourReview Report Dashboard aggregates data about the online reviews from tours posted in different OTA’s. With the reviews’ data a tour operator can analyze the level of customer satisfacition, different graphics to understand them and the best part, respond to them directly from the platform.
This is how to upload the tours to the TourReview Software
Upload Tours to your Account
First, get into the TourReview account and select the Streams icon in the left menu bar. Then, you’ll see all the platforms from where you can upload your tours.
Look for the name of the platform where your tours are located and select “Manage”, there you’ll be able to see all the tours you upload, edit and add new.
The process can be one of two ways for uploading the tours, depending on the platform:
By user
Some platforms, such as AirBnb, Civitatis, GetYourGuide and Klook require a Log In, where you enter the username and password to retrieve the data.
By Tours
Expedia, TripAdvisor and Klook requires a upload of each tour. It may sound difficult but don’t worry, it is easy! Just paste the URL of the tour and write its name, see?
Either way you upload the tours, you’ll receive a notification in your dashboard that your tour has been uploaded correctly or if we’ve found a problem and there is a need to fix it.
It’ll take a minute to upload and show the notification!